Sales Supervisor

Supervise day-to-day sales activities and ensure achievement of assigned sales targets. Develop and maintain strong relationships with existing customers, distributors, wholesalers, retailers, and institutional clients. Identify and develop new business opportunities within the tissue paper and hygiene products market. Promote and sell the company’s tissue products, including facial tissues, toilet rolls, kitchen towels, hand towels, napkins, and other converted tissue products. Understand customer requirements and recommend suitable products, specifications, packaging, and pricing. Prepare quotations, negotiate commercial terms, and follow up on customer orders. Monitor sales orders from confirmation through production coordination, delivery, and customer receipt. Coordinate closely with Production, Planning, Logistics, Finance, and Customer Service departments to ensure timely order fulfillment. Monitor market trends, competitor activities, customer preferences, and pricing to identify business opportunities. Visit customers regularly and maintain effective communication to ensure customer satisfaction and retention. Follow up on outstanding payments in coordination with the Finance Department. Handle customer complaints and coordinate with relevant departments for timely resolution. Monitor sales performance against targets and prepare regular sales reports for management. Support the Sales Manager in developing sales strategies, territory plans, and customer acquisition initiatives. Maintain accurate customer records, sales forecasts, pipeline information, and market intelligence. Ensure compliance with company sales policies, pricing guidelines, credit terms, and approval procedures. Provide feedback to management regarding product demand, quality issues, competitor pricing, and potential new products. Supervise and guide junior sales staff, where applicable, and monitor their performance. Participate in exhibitions, customer meetings, product launches, and other business development activities. Desired Candidate Profile 3–5 years of sales experience, preferably in the tissue paper, hygiene products, FMCG, paper, or packaging industry. Experience in B2B sales and distributor/customer management is preferred. Good understanding of the UAE/GCC tissue and hygiene products market will be an advantage. Preferred Industry Knowledge- Jumbo tissue rolls and converting operations Toilet rolls and kitchen towels. Facial and hand tissues. Private-label / OEM business. Distributor and wholesale sales. Employment Type Full-time