Sales Operations Executive

Job Description Roles & Responsibilities Manage and maintain the SFA system ensuring accurate and up-to-date sales data. Provide technical support to the sales team regarding SFA usage, troubleshooting issues, and guiding users. Monitor daily sales activities and ensure timely entry of orders, customer visits, and sales reports. Generate, analyse, and share regular sales reports to the Leadership team. Ensure proper training and onboarding of new team members on SFA tools and processes. Collaborate with sales and operations teams to optimize workflow and improve efficiency through the SFA system. Identify system improvements or automation opportunities and work with ERP or SFA vendors for implementation. Maintain data integrity by conducting periodic audits and correcting discrepancies. Desired Candidate Profile Experience of frozen products will be an advantage Strong knowledge of Sales Force Automation (SFA) or CRM Strong attention to detail and high level of accuracy Proficiency in Microsoft Excel and reporting tools for data analysis and visualization Excellent communication skills to coordinate with sales teams, Leadership and ERP Team Proactive problem-solving and critical thinking Ability to train and guide team members effectively Organized and able to prioritize tasks under tight deadlines Collaborative mindset for cross-functional teamwork (Sales & ERP Team) Adaptability to evolving processes, tools, and business needs Ability to generate, analyse, and interpret sales reports Basic understanding of sales operations, field sales processes, and merchandising workflows Troubleshooting and resolving system or data-related issues Data management and validation skills to maintain accuracy and integrity Familiarity with process documentation and system update procedures Employment Type Full Time Company Industry FMCGFoodsBeverages Department / Functional Area SalesBusiness Development Keywords Sales Force Automation SFACRMNetSuiteExcelReportingSales OperationsData AnalysisSystem TroubleshootingERPSales ReportingTrainingAutomationData IntegrityMerchandising WorkflowsSFA Get real-time job updates only on our App