Technical Analyst - IT Applications

Job Description Roles & Responsibilities The Technical Analyst Applications will support, maintain, and enhance HCT s enterprise applications and digital platforms. The role will ensure system stability, performance, security, and effective integration across academic and administrative functions. Key Responsibilities Provide technical support for HCT s enterprise applications. Troubleshoot incidents, system errors, performance issues, and integration failures. Conduct root cause analysis and recommend effective solutions. Support application upgrades, enhancements, testing, releases, and deployments. Work with business users, vendors, developers, database teams, and cloud teams. Support integrations between SIS, LMS, ERP, CRM, HR, Finance, and reporting systems. Prepare technical specifications, support documents, interface documents, and operational procedures. Ensure compliance with HCT s security, governance, and access management requirements. Contribute to application improvement and digital transformation initiatives. Technical Skills Enterprise application support, troubleshooting, incident management, and change management. Working knowledge of .NET, C#, Java, Python, JavaScript, Angular, and React. Strong knowledge of Oracle, SQL Server, PostgreSQL, and SQL development. Experience with REST APIs, SOAP, GraphQL, middleware, MuleSoft, Apigee, or Azure API Management. Knowledge of Azure, AWS, Oracle Cloud, Git, Azure DevOps, and CI/CD pipelines. Understanding of application security, authentication, authorisation, encryption, and access management. Core Competencies Strong analytical and problem-solving skills. Effective communication with technical and non-technical stakeholders. Strong stakeholder, vendor, and team collaboration skills. Ability to manage changing priorities and multiple technical issues. Desired Candidate Profile Preferred Certifications ITIL Foundation, Microsoft Azure, AWS, Oracle Cloud, or TOGAF certifications are advantageous. Requirements Qualifications and Experience Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a related field. Minimum 7 10 years of experience as a Technical Analyst, Application Analyst, Application Support Specialist, or in a similar role. Experience supporting enterprise applications within a large organisation. Higher education, government, or public-sector experience is preferred. Salary & Benefit details will be provided to short listed candidates HADEF Program is designed to develop UAE National candidate s teaching skills and experience. If you are not a UAE National, you are invited to apply for other vacancies by clicking on Current Vacancies . Company Industry EducationTrainingTeachingAcademics Department / Functional Area IT Software Keywords Technical Analyst - IT Applications Get real-time job updates only on our App