Tech Lead- MSD (Microsoft Dynamics)

Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks for every user story. Development: Execute end-to-end MS Dynamics CE implementations, including high-level customizations, UI/form & plugins & workflows development, Power Automate development, Security configuration, reporting/dashboards configuration and technical/business documentation. Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice, and Power Pages. System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints, while utilizing Visual Studio and source control for versioning. Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero-friction operations and rapid defect resolution. Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating with the architecture team to ensure designs meet all technical and business requirements. Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best practices.

Desired Candidate Profile

Minimum of 8 years of extensive work experience using MS Dynamics CRM 365. Strong and solid hands-on Experience as MS Dynamics developer involving MS Dynamics cloud offering configuration, development of Customizations and extending capabilities of the platform (like Workflows / Plugins). Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound // Realtime), Customer Voice, and Sales and Power Apps and power pages. String experience with Power Automate Cloud Flows Strong and solid hands-on Experience as a developer with C#, ASP.net, .Net core and Web APIs. Experience with Azure Synapse Link and Data Flows development Experience with banking industry is preferred. Experience of working in a fast-paced agile team Strong planning, prioritization, analytical and problem-solving skills. Excellent written and verbal communication skills. Bachelor's degree/University degree 8+ years of experience with prior experience in banking domain. Experience working in Agile methodology. Experience in Confluence and Jira Experience working with product/ technology delivery teams and support