Senior Avaya Engineer (Oceana)

TRANS SKILLS EMPLOYMENT SERVICES - SOLE PROPRIETORSHIP L.L.C.

Dubai, UAE Listed 1 month ago via Naukrigulf

crm solution architect

Job Overview

Company Industry RecruitmentPlacement FirmExecutive Search

Department / Functional Area Engineering

Keywords Avaya AuraAvaya Support EngineerAvaya CMSAvaya PBXAvaya Oceana ArchitectAvayaAvaya Oceana Specialist

Education

Bachelor’s degree in Computer Science, Engineering, or a related technology field.

Experience

10+ years of dedicated VoIP and telecommunications experience, operating at an L2/L3 Support or Solution Architect level.

Desired Candidate Profile

o Deep expertise in Avaya Oceana, Avaya Aura, and comprehensive Contact Center operations. o Proven track record in Avaya Customization and managing complex IVR/voice application deployments. o Strong hands-on experience with API and CRM integrations, utilizing Avaya AES and Tomcat servers. o Proficiency in configuring and monitoring Avaya WFM, Avaya CMS, and Call Recording platforms. o Solid foundational knowledge of SIP, ISDN PRI, routing protocols, and SBC administration. Certifications: Avaya Certified Implementation Specialist (ACIS) is highly preferred. Employment Type Full-time

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CompanyTRANS SKILLS EMPLOYMENT SERVICES - SOLE PROPRIETORSHIP L.L.C.
LocationDubai, UAE
CategoryPresales
SourceNaukrigulf
Listed1 month ago

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