Salesforce Administrator

ONLY W2, NO C2C

Job Title Salesforce Administrator

Kohler, WI (Onsite)

6 months contract

*All candidates selected for an interview are required to complete our mandatory identity verification process.

Job Description

Seeking an experienced, hands-on Salesforce resource to provide interim coverage for a business-critical digital product and lead management ecosystem.

This individual will partner directly with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flow and integrations.

Key responsibilities include

Hands-on Salesforce platform administration and troubleshooting

Production incident management and resolution

Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation

Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support

Manage and prioritize defects, incidents and enhancements through Jira

Coordinate with development teams and drive issues through resolution

Perform UAT and validate production releases

Support dealer onboarding, territory/ZIP code updates and Salesforce integrations

Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues

Provide clear communication and escalation of business-critical production issues

Ability to independently investigate issues and work hands-on within Salesforce is critical

Required experience

Strong hands-on Salesforce administration/operations experience, production incident management, Data Loader/ETL, Salesforce Flow/automation, API/integration troubleshooting, Jira, UAT and release validation.

Experience supporting lead-generation or lead-routing environments strongly preferred.