Sales Account Manager

Serves the frontline sales professional responsible for the execution of agreed sales and profitability targets within the powder coatings division. This role is centered on driving commercial growth, building and maintaining customer relationships, and ensuring the delivery of high service levels to clients. Implements sales programs including, knowledge and tools related to the sales process. Works closely with marketing to analyze current and future market trends as well as customer feedback with the aim market segmentation and planning to increase market share%. Identifies and follows up on business opportunities, pinpoints the existing and/or potential problems and arranges for their resolution. Implements agreed-upon sales strategies / key account management process towards the selected key prospects; negotiate terms and conditions of contracts. Provides feedback to understand how customers utilize our products and how well compare with competitive products. Implement the company s pricing strategy and conduct negotiations with key accounts. Prepare and report the demand forecast to operations/planning for tactical use for strategic (product planning) use. Provide periodical business reviews inputs and actively participates in the development of business growth as well as sales support plans for the designated customers. Plans, monitors, participate in reports on sales activities conducted with regard to the designated customers. Regularly and proactively informs management, including marketing, operations andfinance of the required level of sales support, and coordinates their efforts towards the identified customers. Coordinate with customer service department regarding customers needs, services and analysis. Regularly call on the assigned existing and potential customers to maintain close contact with the marketplace. Systematically up-dates the customers database/CRM with valid, correct and complete customer related information/opportunities. Collaborate with the Technical Service to ensure the customers are familiar with technical requirements of the available product lines.

Desired Candidate Profile

Bachelor's degree with 3-5 years of relevant experience Proven track record in sales and business development, ideally within the paints & coatings industry Strong initiative, persuasion, and networking skills, with the ability to execute plans and deliver results Sound analytical judgment and clear, effective communication Collaborative team player Proficient in CRM systems and MS Office Background in chemistry or engineering is a plus Fluent in Arabic (native) and English