Project Manager

Run governance like it matters - because it does. Design and maintain project governance frameworks that define accountability, escalation paths, and decision-making checkpoints. Keep a live project and risk register covering progress, dependencies, financial exposure, and compliance risks. Maintain executive dashboards and PMO reports that give leadership real visibility - not a sanitised summary. Enforce stage gates and approval processes before any contractual, financial, or delivery commitment is made. Run post-implementation reviews that actually produce lessons, not just documentation. Keep every part of the business aligned. Serve as the central coordination point across Commercial, Product, Engineering, HR, Finance, Legal, and Delivery. Lead project initiation, steering, and review meetings - and make sure they produce decisions, not just updates. Maintain consistent communication with internal and external stakeholders through dashboards, executive summaries, and progress reports that people actually read. Facilitate procurement and vendor coordination, ensuring external partners meet internal standards and regulatory requirements. Manage third-party and vendor risk. Oversee vendor and third-party onboarding governance - tools, processors, and contractors must meet data protection and regulatory standards before they touch a project. Maintain a Third-Party Risk Register tracking compliance obligations, privacy safeguards, and mitigation activities. Coordinate with Legal, Compliance, and Data Privacy on risk assessments, incident responses, and breach reporting related to external partners. Bring the same rigour to internal programmes. Extend the PM framework beyond client projects to internal strategic initiatives - process transformation, system rollouts, product programmes. Track progress against annual strategic objectives and KPIs, and report it clearly to leadership. Develop and maintain standardised PM tools, templates, and procedures that the wider team can actually use. You are responsible for outcomes: projects that land on time, within budget, and without surprises.

Desired Candidate Profile

You have 5+ years in project or programme management, preferably in SaaS or enterprise technology. You have managed complex, multi-workstream projects and you know what good governance looks like in practice. You are comfortable holding multiple complex projects simultaneously without dropping the thread on any of them. You think in terms of risk before others see it. You flag early, escalate when you should, and never let a problem fester because it was uncomfortable to raise. You have real financial acumen - cost modelling, budget tracking, and ROI analysis are not tasks you hand off. You can influence without authority. You work across functions where you do not control the resources, and you still get things done. Your communication is clear, structured, and calibrated to the audience - whether that is an engineer, a client, or a CEO. You hold a PMP, PRINCE2, or equivalent certification. You apply methodology pragmatically - the framework serves the project, not the other way around. You are comfortable in a fast-scaling environment where not everything is defined. You build the structure and improve it as you go. Culturally, you are: Structured but not rigid. Proactive, not reactive. Calm when it gets complicated - and it will get complicated. Someone who takes ownership of outcomes, not just tasks.