People Operations & Talent Acquisition Manager

What you will be responsible for Talent Acquisition Lead full-cycle recruitment across all business functions, including intake meetings, sourcing strategies, structured interviews, offer management, negotiation, and onboarding. Own the recruitment process through HubSpot ATS while continuously improving recruitment workflows and candidate experience. Build and maintain talent pipelines across Lebanon, UAE, and Saudi Arabia for current and future hiring needs. Develop sourcing strategies by role family using direct sourcing, referrals, networking, and employer branding initiatives. Own recruitment analytics including: Time-to-fill Cost-per-hire Source-of-hire Offer acceptance rate Quality of hire Report recruitment KPIs quarterly against industry benchmarks. Develop and strengthen Acquisit’s Employer Value Proposition (EVP), careers page, employer branding, and employee referral programme. Ensure compliant employment contracts, onboarding documentation, visa coordination, and hiring documentation across all legal entities. People Analytics & AI Build dashboards and reporting across all People functions. Establish KPIs across recruitment, retention, engagement, learning, and HR operations. Benchmark HR performance against relevant industry standards. Identify opportunities to automate and improve HR processes using AI and digital tools. Champion the adoption of AI within HR workflows, including sourcing, screening, onboarding, learning, documentation, and knowledge management. What Success Looks Like (First 12 Months) A comprehensive People Operations roadmap has been implemented across all four HR pillars. Recruitment performance consistently meets hiring targets with: Time-to-fill at or below 30 days Offer acceptance above 90% Employee engagement is measured regularly with action plans executed following each survey. Voluntary turnover remains below industry benchmarks. Every employee has: A structured onboarding programme Defined performance objectives A documented career pathway Access to a structured learning curriculum Performance management is fully embedded across the organisation. Compensation, payroll, compliance, and HR administration operate efficiently with strong partnership between HR and Finance. AI-enabled HR processes improve efficiency, reporting accuracy, and employee experience. Job description Become an HR expert Who are we looking for Minimum 8 years of progressive experience across Human Resources, People Operations, and Talent Acquisition. At least 2 years leading both HR Operations and Recruitment within a scaling organisation, preferably in a digital agency, consultancy, technology company, or other high-growth environment. Proven experience recruiting digital marketing, creative, analytics, technology, and commercial talent. Strong knowledge of labour legislation and HR practices across Lebanon, with working knowledge of UAE and Saudi employment regulations highly desirable. Demonstrated experience building HR processes, policies, competency frameworks, career paths, and performance management systems from the ground up. Strong understanding of compensation and benefits administration, employee relations, disciplinary procedures, and HR compliance. Experience partnering closely with Finance on payroll and HR administration. Excellent analytical skills with experience building HR dashboards and reporting using ATS, HRIS, spreadsheets, or BI tools. Strong project management and organisational skills with the ability to manage multiple priorities simultaneously. Experience leveraging AI tools to improve recruitment, HR operations, learning, and knowledge management. High levels of integrity, discretion, and sound judgment. Excellent communication and stakeholder management skills across all organisational levels. Fluent in English and Arabic. Based in Beirut with the ability to travel periodically to Dubai and Riyadh. Nice to Have CIPD, SHRM, or equivalent HR certification. Experience scaling a regional HR function across multiple countries. Experience implementing HRIS platforms or digital transformation projects. Experience developing employer branding strategies. Experience working within digital marketing agencies, consulting firms, or technology businesses.