Key Account Manager – ICT Sales

Job Description Roles & Responsibilities Job Summary: We are looking for a results-driven Key Account Manager (ICT Sales) to manage and grow high-volume corporate accounts in the telecom industry. The ideal candidate will have a solid understanding of UAE telecom dynamics, strong business acumen, and a proven track record selling complex digital infrastructure and advanced connectivity solutions. Core Product Portfolio Focus: Candidates will actively position, cross-sell, and upsell solutions across these primary ICT categories: Next-Gen Connectivity: SD-WAN, Dedicated Internet Access (DIA), Corporate LAN, and Private 5G networks. Cloud & Digital Infrastructure: Managed Public/Private Cloud (AWS/Azure), Data Centre Hosting/Colocation, and SaaS (Microsoft 365). Enterprise Cybersecurity: Managed Security Services (MSSP), Firewalls, DDoS Mitigation, and SOC solutions. IoT & Advanced Solutions: Smart City tech, Asset Tracking, Unified Communications (CCaaS), and AI-driven automation. Key Responsibilities: Account Growth: Manage, strengthen, and grow high-volume client accounts to achieve set corporate sales targets. Sales Execution: Drive end-to-end sales cycles from prospecting and solution matching to commercial negotiation and contract closure. Solution Alignment: Actively consult with enterprise clients to align the core ICT product portfolio with their digital transformation objectives. Client Relationship: Cultivate profitable, long-term relationships with key stakeholders, procurement heads, and decision-makers. Communication Link: Serve as the primary point of contact between enterprise clients and internal technical/delivery teams to ensure seamless implementation. Issue Resolution: Resolve customer complaints in a timely, effective manner to maintain high retention and customer satisfaction. Performance Monitoring: Track sales performance metrics, pipeline health, and suggest innovative territory management strategies to boost revenue. Desired Candidate Profile Must have proven ICT (Telecom) B2B enterprise sales experience within the UAE market. Must possess a valid UAE Driving License. Employment Type Full Time Company Industry TelecomISP Department / Functional Area SalesBusiness Development Keywords Managed ServicesAWSAzure AISdwanIOTCCaaSSaas Microsoft 365Enterprise Account ManagementCrossSelling & UpsellingB2B Lead Generation Get real-time job updates only on our App