Key Account Manager - Used Business | Al-Futtaim Automotive | FAMCO

Job Description Roles & Responsibilities Overview of the Role The Key Account Manager – Used is responsible for driving sales growth across government, fleet, and private sector customers. The role focuses on strengthening the market presence of Used Commercial Vehicles and Industrial Equipment within UAE. The job holder will build and maintain strong relationships with key stakeholders, develop value-driven proposals, and ensure effective coordination across internal teams to deliver end-to-end customer solutions. This includes promoting total solutions encompassing vehicle sales, finance, insurance, service contracts, and related value-added offerings to support sustainable business growth. What You Will Do Own and drive the achievement of monthly sales targets for Used CV & IE units. Collaborate closely with the Head of Sales and Product Manager to define monthly and quarterly sales objectives by model and segment. Develop and maintain a robust forecasting process, enabling accurate weekly sales volume and gross margin forecasts, and communicate these effectively to line management. Track, measure, and analyze sales performance throughout the month, identifying gaps and implementing corrective actions to ensure targets are met. Identify and pursue key account opportunities across government, fleet, and private sectors to expand Used CV & IE market share. Build long-term relationships with key decision-makers, ensuring high levels of customer satisfaction and repeat business. Support negotiations and contract discussions to ensure commercially viable and mutually beneficial outcomes. Promote Al-Futtaim’s total solution offerings, including finance, insurance, and service contracts, to maximize customer value and profitability. Desired Candidate Profile Strong project management and execution capabilities. Excellent relationship management and stakeholder engagement skills. Proven negotiation skills with a customer-centric mindset. High level of financial awareness and commercial acumen. Strong written and verbal communication skills in English; Arabic or other regionally spoken languages is an advantage. Proficiency in MS Word, Excel, and PowerPoint. Strong analytical, numerical, and presentation skills. What Equips You for the Role Bachelor’s degree in any discipline; Engineering or Management is preferred. A minimum of 5 years’ relevant experience within the automotive industry, preferably in Heavy Commercial Vehicles. Prior experience in the Used market is a strong advantage. Demonstrated ability to manage key accounts and deliver sales performance in a competitive B2B environment. Employment Type Full Time Company Industry AutomotiveAutomobileAuto Accessories Department / Functional Area SalesBusiness Development Keywords Key Account ManagerAutomotiveAutomobileCommercial VehicleFleet ManagementUsed Vehicle Sales ManagerSalesUsed Vehicle SalesB2B Sales Get real-time job updates only on our App