Credit Collection Officer

Job Description Roles & Responsibilities Proactively manage a portfolio of overdue accounts, employing tailored collection strategies to minimize delinquency and maximize recovery. Conduct thorough investigations into customer financial situations, identifying root causes of non-payment and negotiating sustainable repayment plans. Maintain meticulous records of all collection activities, communications, and agreements in the CRM system, ensuring data integrity and audit readiness. Liaise effectively with internal departments such as Sales and Customer Service to resolve account disputes and prevent future collection issues. Desired Candidate Profile Possession of a Bachelor's degree in Finance, Accounting, Business Administration, or a related field. A minimum of 3-5 years of proven experience in credit collections, preferably within the [Specify Industry, e.g., Financial Services, SaaS, Retail] sector. Demonstrated proficiency in using collection software and CRM systems (e.g., Salesforce, SAP, specialized collections platforms). Strong understanding of credit policies, collection laws (e.g., FDCPA), and best practices in debt recovery. Employment Type Full Time Company Industry ConstructionCivil Engineering Department / Functional Area FinanceTreasury Keywords NegotiationCustomer ServiceCredit ControllerPast Due SpecialistComplianceDebt CollectionCollections RepresentativeAccounts Receivable Get real-time job updates only on our App