Business Analyst – Business Banking Transformation

Digital Transformation Lead business analysis activities for digital banking initiatives. Design end-to-end digital customer journeys. Drive automation opportunities across onboarding and servicing processes. Identify process improvement and digitization opportunities. Business Banking Domain Strong knowledge of: Business Banking Corporate Customer Lifecycle Management Digital Account Maintenance Regulatory and Compliance Controls Digital Channel Experience Internet Banking Mobile Banking Workflow Platforms CRM Systems BPM Solutions API-based Integrations OCR / IDP Solutions UAE Pass Integration AI and Automation Platforms Requirement Management Convert business requirements into: User Stories Functional Specifications Process Flows Wireframes Business Rules Define integration requirements and system interactions. Work closely with Solution Architects and Engineering teams. Agile Delivery Manage product backlog. Support sprint planning and backlog grooming. Participate in solution design discussions. Support SIT, UAT, and production deployment activities.

Desired Candidate Profile

Domain Expertise 7+ years as Business Analyst. Minimum 4 years in Digital Banking or Business Banking Transformation. Strong understanding of: Business Banking Operations Corporate Onboarding KYC/AML Compliance Risk & Regulatory Processes Customer Journey Design Technical Knowledge APIs and Integration Concepts BPM / Workflow Solutions Digital Banking Platforms Data Mapping and System Interfaces AI & Automation Use Cases Reporting and Analytics Tools Jira Confluence Visio / Draw io SQL (preferred) Power BI (preferred) Preferred Qualifications Experience delivering Digital Banking Transformation programs. Agile/Scrum Certification. UAE/GCC Banking experience. Experience with AI-enabled onboarding and workflow automation solutions. Skills Digital Banking Business Banking API Integration Employment Type Full-time

Keywords