Adobe AEM- CJO / AJO / CJA Developer

Adobe CJO / AJO / CJA Developer

Location: Pittsburgh, PA

Experience: 10 Years

Description

Based on Adobe Experience Cloud roles and relevant internal Adobe related job descriptions, an Adobe CJO/AJO/CJA Developer is typically responsible for implementing, integrating, and optimizing Adobe Customer Journey Optimizer (CJO/AJO) and Adobe Customer Journey Analytics (CJA) solutions built on Adobe Experience Platform (AEP).

Position Summary

We are seeking an experienced Adobe CJO/AJO/CJA Developer to design, build, and optimize customer journey orchestration and analytics solutions using Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO/CJO), and Customer Journey Analytics (CJA). The ideal candidate will possess strong expertise in customer data platforms, marketing technology, personalization, data integration, and analytics.

Key Responsibilities

Design and implement customer journeys, campaigns, offers, and decisioning strategies using Adobe Journey Optimizer (AJO/CJO).

Configure and manage Adobe Experience Platform datasets, schemas, identities, and Real Time Customer Profiles.

Develop and maintain audience segmentation and activation strategies across multiple channels.

Build and optimize CJA Data Views, Connections, Reports, and Dashboards for cross channel customer analytics.

Integrate Adobe solutions with CRM, CDP, Data Warehouse, marketing automation, and third party platforms.

Collaborate with business, marketing, analytics, and engineering teams to gather requirements and deliver scalable solutions.

Develop data validation frameworks and ensure data quality, governance, and compliance.

Support real time personalization across Email, SMS, Push Notifications, Web, and Mobile channels.

Create technical documentation, solution designs, and best practice guidelines.

Troubleshoot platform issues and provide production support.

Technical Skills Required

Adobe Stack

Adobe Experience Platform (AEP)

Adobe Journey Optimizer (AJO/CJO)

Adobe Customer Journey Analytics (CJA)

Adobe Real Time CDP (RT CDP)

Adobe Analytics

Adobe Experience Manager (AEM) desirable

Adobe Launch / Data Collection desirable

Programming & Data Skills

SQL

JavaScript

JSON

REST APIs

ETL/Data Integration

Data Modeling & XDM Schemas

Customer Identity & Profile Management

Cloud & Integration

Azure / AWS / Google Cloud Platform

CRM integrations (Salesforce, Dynamics 365, etc.)

Data Pipelines & APIs

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

4+ years of Adobe Experience Cloud experience.

2+ years of hands on Adobe Journey Optimizer (AJO/CJO) implementation experience.

Experience working with CJA reporting and analytics solutions.

Strong understanding of digital marketing, customer journeys, and omnichannel engagement.

Experience with Agile delivery methodologies.

Preferred Certifications

Adobe Journey Optimizer Business Practitioner

Adobe Experience Platform Developer

Adobe Customer Journey Analytics Certification

Adobe Real Time CDP Certification

Adobe Experience Cloud Certifications