WMS Solution Consultant

Job Description Roles & Responsibilities The Opportunity This is a senior-level opportunity and will act as a key interface between enterprise customers and internal delivery, product, and commercial teams, ensuring that customer warehouse operations are accurately understood and effectively translated into scalable WMS solutions. This role plays a critical part in the pre-sales and solution lifecycle, combining deep domain expertise in warehouse operations with strong consultative and presentation skills to drive customer engagement, solution alignment, and business growth. Position Description Lead structured discovery engagements with enterprise clients and prospects to evaluate warehouse operations, uncover operational inefficiencies, and define detailed functional and business requirements. Facilitate high-impact solution presentations, interactive product demonstrations, and workshop sessions that clearly articulate platform capabilities aligned to customer business needs. Interpret customer requirements and translate them into practical WMS configurations, optimized workflows, and system-driven operational improvements. Collaborate extensively with commercial, technical, and delivery teams including Sales, Product Management, Business Analysis, and Implementation to ensure seamless solution alignment across the customer journey. Provide subject matter input to product development teams by sharing operational insights, enhancement ideas, and industry-driven functional requirements. Participate in solution architecture discussions, identify functional gaps, and contribute to product roadmap evolution based on client feedback and market requirements. Develop comprehensive solution artefacts including process maps, functional specifications, solution proposals, and responses to RFPs/RFIs. Serve as a warehouse operations specialist across key functional domains such as inbound receiving, outbound dispatch, inventory management, picking methodologies, replenishment planning, cycle counting, and automation-enabled workflows. Lead and support client-facing workshops, requirement validation sessions, and executive-level presentations to ensure alignment across all stakeholders. Promote industry best practices and continuous improvement opportunities within warehouse operations through effective use of WMS technology capabilities. Act as a bridge between pre-sales and implementation teams, ensuring smooth knowledge transfer, solution continuity, and successful downstream execution. Continuously monitor industry advancements in warehouse automation, robotics, digital supply chain transformation, and SaaS-based logistics technologies to ensure solution relevance and innovation. Desired Candidate Profile Minimum of 10 years of progressive experience within warehouse technology environments, logistics software platforms, supply chain systems, or client-facing solution advisory roles in enterprise settings. Strong operational understanding of warehouse and distribution processes, including inventory control, inbound and outbound movement, order processing, replenishment planning, cycle counting, and end-to-end fulfilment workflows. Practical exposure to configuring and supporting cloud-based logistics solutions, with involvement in pre-sales discussions, client solutions, or system advisory responsibilities. Demonstrated capability in leading customer-facing engagements such as solution walkthroughs, requirement workshops, and executive-level product presentations. Working knowledge of warehouse enablement technologies such as barcode scanning systems, RF handheld devices, automation frameworks, robotics-enabled environments, and automated storage and retrieval systems is highly advantageous. Experience collaborating across multi-disciplinary teams including product development, implementation delivery, and business analysis to translate operational needs into system functionality. Strong interpersonal and communication skills with the ability to engage senior stakeholders, facilitate discussions, and clearly articulate complex solutions in a structured manner. Exposure to large-scale enterprise environments and multi-region logistics or supply chain implementations is considered beneficial. Bachelor s degree in Engineering, Supply Chain, Logistics, Information Technology, Computer Science, or a related field. MBA or Supply Chain certifications are considered an asset. Company Industry LogisticsTransportationWarehousingCourier Department / Functional Area LogisticsSupply Chain Keywords WMS Solution Consultant Get real-time job updates only on our App