Solution Implementation Specialist

Connex Liban is implementing a next-generation Enterprise School Transportation Management System (ESTMS) to modernize and optimize school transportation operations. The platform will integrate fleet management, route planning, student transportation, driver management, maintenance, GPS tracking, mobile applications, analytics, and AI-enabled capabilities. We are seeking a highly skilled Solution Implementation Specialist to ensure the successful delivery of the project and that the implemented solution fully complies with the approved business and technical requirements. The Solution Implementation Specialist will serve as the primary liaison between business stakeholders, the implementation vendor, and the internal IT team throughout the project lifecycle. Key Responsibilities Project Delivery Coordinate implementation activities between business users, IT, and the implementation vendor. Monitor project milestones, deliverables, timelines, and implementation progress. Participate in project governance meetings and provide implementation status updates. Requirements Governance Become the subject matter expert for the approved RFP, BRD, SRS, and functional specifications. Verify that all functional and non-functional requirements are implemented as approved. Identify gaps, deviations, or missing functionality and coordinate corrective actions. Solution Validation Ensure the system supports transportation operations, including route planning, student assignment, fleet management, driver and bus assistant management, GPS integration, maintenance, attendance, notifications, reporting, and analytics. Review system integrations with ERP, HR, Student Information Systems (SIS), GPS providers, payment platforms, messaging services. Testing & Quality Assurance Review and approve test strategies, test cases, and User Acceptance Testing (UAT) scenarios. Training & Change Management Coordinate user training activities with the vendor. Review user manuals, training materials, and operational documentation. Documentation Maintain the Requirements Traceability Matrix (RTM). Prepare implementation status reports, gap analysis reports, risk logs, and issue registers. Required Skills & Experience Minimum 5 years Experience reviewing business and technical requirements and validating delivered solutions. Technical Skills Knowledge of REST APIs, data mapping, ETL, and data migration processes. Familiarity with SQL for data validation and troubleshooting. Understanding of cloud-based enterprise applications, security principles, and Software Development Life Cycle (SDLC).

Desired Candidate Profile

Minimum 5 years Experience reviewing business and technical requirements and validating delivered solutions. Knowledge of REST APIs, data mapping, ETL, and data migration processes. Familiarity with SQL for data validation and troubleshooting. Understanding of cloud-based enterprise applications, security principles, and Software Development Life Cycle (SDLC).