SMB Voice Support Agent

We re hiring B2 English speakers to support Small & Medium Business customers for a UAE telecom project (insourced staff) in Maadi . Campaign Overview Campaign Type: Voice Support (SMB Clients) Supported Country: United Arab Emirates

Location

Degla Square, Maadi Cairo Hiring Requirements Gender: Males only Language Requirement: B2 English (strict)

Skills

Strong English communication Confidence in managing business support calls Work Conditions Interaction Type: Voice Calls Work Type: On-site Maadi Shifts: Rotational weekly (morning, night, overnight) Shift Duration: 8 hours + 1-hour break Days Off: 2 weekly (80% consecutive) Training Details Duration: 2 months Schedule: 8 hours + 1-hour break (8 AM or 3 PM) Days Off: 2 weekly Training Salary: Fully paid Compensation Package Net Salary: EGP 15,887 Gross Salary: EGP 19,100 -- Base Salary: EGP 13,254 -- Variable: EGP 2,633 Training Salary (Net): EGP 13,254 per month Other Benefits Social & Medical Insurance: Provided day one

Employment Type

Insourced staff Kickstart your CX career with NAOS CX Apply Now!

Desired Candidate Profile

B2 English speakers Males only B2 English (strict) Bachelor's degree or equivalent Fresh graduates are welcome Strong English communication Confidence in managing business support calls