Senior Specialist, Incident Response

As a Digital Forensics & Incident Response (DFIR) Specialist, you will play a key role in investigating cybersecurity incidents, performing digital forensic analysis, and supporting the containment and remediation of security threats across SITA's global environment. You will work closely with Security Operations, CSIRT Threat, Cloud & Infrastructure, Product Security, and Corporate IT teams to respond to threats, preserve evidence, and determine the root cause and impact of security incidents. As part of SITA's Enterprise Information Security Office (EISO) and CSIRT Response Team, you will help strengthen the organization's incident response capabilities, forensic readiness, and cyber resilience while supporting the protection of SITA, its customers, and the broader air transport ecosystem. This role is ideal for a proactive hands-on security professional with strong investigation and analytical skills who is passionate about incident response, digital forensics, and continuous improvement. KEY RESPONSIBILITIES Incident Response & Coordination Investigate security incidents across the full incident response lifecycle, including analysis, containment, eradication, recovery, and post-incident activities. Support the coordination of incident response activities with SOC, CSIRT Threat, Corporate IT, Cloud & Infrastructure, Product Engineering, and other stakeholders. Contribute to incident reports, technical findings, lessons learned, and remediation recommendations. Assist in maintaining and improving incident response processes, playbooks, and operational procedures. Digital Forensics & Evidence Handling Conduct forensic acquisition, preservation, analysis, and reporting of evidence from endpoints, servers, cloud environments, networks, and SaaS platforms. Maintain accurate documentation and evidence handling procedures in accordance with legal, regulatory, and industry best practices. Analyse artifacts to identify attacker activity, determine root cause, and assess business impact. Support investigations involving malware, ransomware, account compromise, data exfiltration, and unauthorized access. Insider Threat & Risk Assist with investigations involving insider threats, policy violations, misuse of privileged access, and potential data loss events. Support Legal, Compliance, HR, and other stakeholders by providing technical evidence and investigative findings. Help identify control improvements to reduce insider threat risks and strengthen overall security posture. Tooling, Automation & Telemetry Develop and maintain scripts and automation to support evidence collection, analysis, and incident response workflows. Utilize AI-driven capabilities and security analytics to improve investigative efficiency and response outcomes. Work with platform owners to improve logging, telemetry visibility, and forensic readiness across enterprise environments. Contribute to the ongoing enhancement of DFIR capabilities, tooling, and operational processes.

Desired Candidate Profile

Experience in digital forensics, incident response, or cyber investigations within enterprise environments. Hands-on experience with EDR/XDR, SIEM, forensic investigation, and security monitoring tools. Experience analysing security incidents across endpoints, servers, cloud environments, networks, and identity platforms. Proficiency in Python and/or PowerShell, with working knowledge of KQL or similar query languages. Understanding of cyber threat actor tactics, techniques, and procedures (TTPs) and the MITRE ATT&CK framework. Strong analytical, problem-solving, and communication skills, with the ability to clearly document and present technical findings. Nice-to-Have: Relevant Certifications such as GCFA, GNFA, GCIH, GREM, GCFE, CISSP, or OSCP. Experience with cloud security and DFIR investigations across Azure, AWS, and/or GCP environments. Experience with forensic frameworks and tools such as FTK, EnCase, Velociraptor, KAPE, Autopsy, or Volatility. Experience working in aviation, transportation, critical infrastructure, or operational technology (OT) environments. Knowledge of security automation, orchestration, and AI-assisted investigation techniques to improve response efficiency.