Senior QA Automation Engineer - Digital Services and Integrations

Job Purpose Own quality assurance across the Chamber s web, mobile, enterprise applications and integrations. Establish automated regression coverage and provide clear testing evidence and release-readiness recommendations. Key Responsibilities Test Planning: Define risk-based test strategies, plans, scenarios and requirements traceability for application changes and releases. End-to-End Testing: Validate complete service journeys across portals, mobile applications, CRM, approvals, payments and external integrations. Test Automation: Build and maintain reusable automated web, mobile and API regression suites. Integration Testing: Validate API contracts, authentication, data mapping, failure handling, retries and duplicate-transaction prevention. Enterprise Application Testing: Test Dynamics 365 and Power Platform changes, workflows, permissions and cross-system data consistency. Localization and Usability: Validate Arabic/English content, RTL layouts, responsive behaviour, accessibility and browser/device compatibility. Performance and Security Checks: Conduct load/performance testing and application security checks within authorized scope; coordinate specialist security testing. Defect Management: Record reproducible defects, support triage, verify fixes and track recurring quality issues. UAT and Release Assurance: Coordinate business UAT, report unresolved risks and provide release-readiness recommendations to the accountable owner. CI/CD Integration: Integrate automated tests into delivery pipelines and maintain reliable test data and test evidence.

Education

Bachelor s degree in Computer Science, Software Engineering or a related field.

Experience

Minimum 5 years in software QA, including at least 3 years developing automated tests for enterprise or government applications. Web Automation: Strong hands-on experience with Playwright, Cypress or Selenium. Mobile Automation: Experience with Appium or an equivalent framework for Android/iOS testing. API Testing: Strong experience with Postman/Newman or equivalent tools, including REST APIs and authentication flows. Programming: Proficiency in JavaScript/TypeScript, Python or Java for test automation. Performance: Practical experience with k6 or JMeter, workload modelling and performance-result analysis. Data Validation: Ability to query SQL Server and validate Dataverse records and cross-system transactions. Enterprise Platforms: Experience testing Dynamics 365 or Power Platform applications preferred. Delivery Tools: Experience with Azure DevOps or GitHub Actions, Git and structured defect/test management. Security and Accessibility: Understanding of OWASP application risks and accessibility testing principles. Certification: ISTQB certification preferred. Communication: Ability to produce clear test reports and coordinate technical teams and business users; Arabic proficiency preferred.