Senior Associate, Collections

Join a market-leading organisation driving major developments Build your career in a high-impact collections function in Abu Dhabi * Monitor customer accounts to identify due and overdue payments. * Follow up with customers through calls, emails, and meetings to ensure timely collection of outstanding amounts. * Prepare and issue payment reminders, statements of account, and default notices in accordance with approved procedures. * Maintain accurate records of collection activities, customer communications, and follow-up actions. * Reconcile customer accounts and assist in resolving payment discrepancies. * Coordinate with internal teams including Sales, Finance, Customer Service, and Legal on delayed payment and default cases. * Support discussions with customers regarding payment plans and settlement arrangements in line with company policies and approval limits. * Escalate unresolved overdue accounts to the Manager, Collections for further action. * Maintain complete and accurate customer account documentation to support legal recovery processes where required. * Prepare regular collection reports, ageing reports, and updates on outstanding balances. * Ensure collection activities are carried out in line with company policies, contractual obligations, and applicable regulations. * Support improvements to collection processes, reporting, and customer communication practices. * Monitor payment commitments and follow up to ensure agreed collection timelines are achieved. * Assist in reducing aged receivables through consistent account monitoring and customer engagement. * Work with internal stakeholders to resolve issues impacting payment collection and account settlement. * Opportunity to join a leading organisation with a strong presence in the UAE. * Exposure to a large and diverse portfolio of customers and projects. * Collaborative and supportive working environment. * Long-term career development and progression opportunities. * Chance to work with experienced industry professionals. * Strategic role with visibility across multiple business functions. Desired Candidate Profile * Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline. * 7 to 10 years of experience within collections, accounts receivable, credit control, or debt recovery. * Previous experience within real estate, property development, construction, or a related industry is mandatory * Strong understanding of collection processes, receivables management, and payment recovery practices. * Experience managing customer accounts, payment follow-ups, and account reconciliations. * Strong analytical skills with a high level of attention to detail. * Experience using ERP and CRM systems. * Knowledge of contractual payment terms and collection procedures. * Candidates must be based in UAE