Senior Account Manager

Job Description Roles & Responsibilities Job Title Senior Account Manager Job Scope The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities. Main Duties and Responsibilities Technical and Operations • Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team • Develop and deliver accurate sales forecasts and targets in line with business objectives • Lead the vendors relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers • Oversee the entire sales cycle from quotation to collection • Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly • Ensure a proper storage, tracking and control of inventory through an accurate stock management system • Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability • Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization • Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization Position Requirements Education Bachelor s degree in Sales and Marketing or any other related field. Experience • Minimum 10-12 years of relevant experience. • Must come from Managed Services background •Strong personality with excellent communication and negotiation skills •Established customer database in UAE across Enterprise accounts spanning multiple industries Company Industry IT - Hardware & Networking Department / Functional Area AccountsTaxationAuditCompany Secretary Keywords Senior Account Manager Get real-time job updates only on our App