Sales Officer - Banking & Cash Solutions

Business Development & Revenue Growth Identify and secure new business opportunities across Cash-in-Transit (CiT), ATM cash replenishment, cash processing, vaulting and Value-Added Logistics services. Develop opportunities for banknote import and export services with banks and exchange houses. Promote secure logistics solutions for precious metals, jewellery, luxury goods and high-value commodities. Deliver against assigned revenue, volume and new customer acquisition targets. Develop and maintain a healthy sales pipeline with clear sales stages, forecasts and closure targets. Account Management & Customer Relations Manage and grow an assigned portfolio of banking clients, exchange houses and high-value goods customers. Build strategic relationships with senior decision-makers across treasury, procurement, cash operations and finance functions. Conduct regular customer business reviews and identify opportunities to expand service offerings. Act as the primary commercial point of contact for assigned customers. Ensure high levels of customer satisfaction, retention and service excellence. Tendering, Proposals & Contract Management Identify and qualify tender opportunities across target market sectors. Prepare commercial proposals, pricing submissions, presentations and tender responses. Support contract negotiations and ensure commercial terms align with operational capabilities and company requirements. Maintain accurate records of contracts, renewals, pricing agreements and service commitments. Coordinate renewal activities to maximise customer retention and revenue growth. Market Intelligence & Competitive Positioning Monitor market developments, customer trends, and competitive activity within the banking, exchange house, cash management and valuables logistics sectors. Identify opportunities where Velora can strengthen its market position and win business from competitors. Provide market feedback to support service development, investment decisions and growth strategies. Support the development of strategic growth plans for target customer segments. Internal Coordination & Service Assurance Work closely with Operations, Finance, Compliance, Security, and Risk teams to ensure customer requirements can be delivered effectively. Support customer onboarding, due diligence activities, and regulatory compliance requirements. Assist with the mobilization of new contracts and implementation of new services. Support the resolution of customer issues and service-related concerns. Ensure all commercial commitments are achievable and aligned with VSS operational capabilities. Reporting & Forecasting Maintain accurate sales pipeline, customer records, forecasts, and activity reporting. Provide regular sales performance updates and pipeline reports. Support business planning activities through revenue forecasting and market analysis. Ensure compliance with all company governance, reporting and regulatory requirements.

Desired Candidate Profile

Qualifications Bachelor's Degree or Diploma in Business Administration, Commerce, Finance, Marketing, or a related discipline. Experience Minimum 5-7 years of experience in business development, sales, or account management within a commercial environment. Direct experience within Cash-in-Transit (CiT), cash management, banking services, secure logistics, valuables logistics, freight forwarding, or related industries is strongly preferred. Proven experience managing major corporate, banking, or institutional customers within the UAE or GCC region. Demonstrated experience in tender management, proposal development and commercial contract negotiation. Understanding of the UAE regulatory environment related to cash handling, security services and logistics operations. Valid UAE driving licence and willingness to travel throughout the Emirates. Skills & Competencies Strong commercial and business development skills. Excellent relationship management and account planning capabilities. Negotiation and influencing skills with senior stakeholders. Understanding of security, risk, compliance and operational service delivery environments. Strong presentation, proposal writing and communication skills. Results-oriented mindset with a strong focus on achieving targets. Proficiency in CRM systems, Microsoft Office and commercial reporting tools. Arabic language skills would be an advantage.