Sales Manager - Retail

Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets Drive showroom performance through effective sales planning, coaching, and execution Monitor sales performance and implement action plans to maximize opportunities and profitability Ensure outstanding customer experiences throughout the entire vehicle purchasing journey Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities Manage customer concerns and escalations to maintain high customer satisfaction levels Drive customer retention and loyalty through exceptional service and relationship management Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards Utilize sales data and market insights to improve operational and commercial performance Foster a culture of teamwork, accountability, and continuous learning

Desired Candidate Profile

Bachelor's Degree or equivalent qualification Minimum 5 years of sales experience At least 2-3 years of experience in a sales leadership or supervisory role Automotive retail sales experience is highly preferred Strong understanding of sales operations and customer engagement strategies Experience managing team KPIs and business performance targets Strong Microsoft Office proficiency Fluent English communication skills; Arabic is an advantage Employment Type Full-time