Sales Executive

• Job Purpose To drive revenue growth and achieve assigned sales targets by developing new business opportunities, expanding existing customer relationships, and promoting Rolman World's range of automotive aftermarket, industrial, and power transmission products. The role requires a proactive sales professional with relevant industry experience, strong commercial awareness, and the ability to generate business in a competitive market. 2. Key Responsibilities A. Sales & Business Development Achieve assigned monthly, quarterly, and annual sales targets. Identify, develop, and acquire new customers to expand the company's customer base and market share. Proactively approach distributors, dealers, wholesalers, workshops, fleet operators, industrial customers, and other relevant businesses. Develop and implement sales plans to achieve revenue and business growth objectives. Identify opportunities to increase sales through existing customers, new product categories, and cross-selling. B. Product Knowledge & Market Development Promote Rolman World's range of automotive and industrial aftermarket products, including bearings, belts, power transmission products, and related components. Develop a sound understanding of product applications, specifications, brands, and customer requirements. Identify potential markets and customers for the company's represented brands and product portfolio. Maintain awareness of market trends, customer demand, and competitor activities. C. Customer Relationship Management Build and maintain long-term relationships with existing and prospective customers. Conduct regular customer visits, meetings, and follow-ups to identify business opportunities. Understand customer requirements and recommend suitable products and solutions. Maintain regular communication with customers to support retention, satisfaction, and repeat business. D. Enquiries, Quotations & Order Management Handle customer enquiries received through email, telephone, visits, and other business channels. Prepare accurate and competitive quotations and follow up proactively to convert quotations into orders. Coordinate with purchasing, warehouse, logistics, and finance teams to ensure timely order processing and delivery. Monitor pending quotations, backorders, and outstanding customer requirements. Follow up on lost quotations, cancelled orders, and unsuccessful sales opportunities to identify areas for improvement. E. Sales Planning & Performance Monitoring Prepare sales forecasts, customer plans, and business development strategies. Monitor individual performance against assigned targets and take corrective action where required. Maintain an active sales pipeline and regularly update management on prospective business. Identify opportunities to improve sales volume, profitability, and customer coverage. F. Pricing, Credit Control & Commercial Compliance Work within approved pricing policies, discount limits, credit terms, and commercial procedures. Monitor customer credit limits and overdue payments in coordination with the finance team. Escalate credit risks, payment delays, and unusual commercial issues to management. Support the company in maintaining profitable sales and responsible credit practices. G. Customer Service & Internal Coordination Respond to customer concerns, complaints, and delivery-related issues promptly and professionally. Coordinate with relevant departments to resolve customer issues and maintain service standards. Provide accurate customer feedback and market information to management. Support colleagues and maintain business continuity when required. H. Reporting & Documentation Prepare and submit accurate sales reports, forecasts, customer visit reports, and business development updates. Maintain updated customer records, quotations, orders, and sales activities in the company's ERP/CRM system. Ensure all sales transactions and documentation comply with company procedures. Attend sales meetings and provide updates on performance, opportunities, challenges, and market developments. I. Professional Development Participate in product training, sales meetings, industry exhibitions, and relevant professional development activities. Continuously improve product knowledge, negotiation skills, and market understanding. Perform other sales-related duties assigned by management. Desired Candidate Profile 3. Candidate Profile & Requirements

Experience

Preferably 3–5 years of proven sales experience in the automotive aftermarket, bearings, belts, power transmission, industrial components, spare parts, or heavy equipment sectors. Industry Knowledge: Strong understanding of relevant products, applications, customer segments, and distribution channels. Sales Achievement: Demonstrated ability to achieve sales targets, generate revenue, acquire new customers, and develop existing accounts. Business Development: Proactive, results-oriented approach with the ability to identify and convert new business opportunities. Customer Network: An established customer network in the UAE or relevant regional markets will be an advantage. Technical Understanding: Ability to understand product specifications and recommend suitable products based on customer requirements. Commercial

Skills

• Strong negotiation, quotation preparation, pricing awareness, and customer account management skills
• Systems Knowledge: Familiarity with ERP systems and Microsoft Office
• Communication: Good verbal and written English communication skills
• Personal Attributes: Self-motivated, commercially minded, organised, accountable, and capable of working independently towards assigned targets

Education

Diploma or bachelor's degree in Business, Sales, Marketing, Mechanical Engineering, or a related field is preferred. 4. Key Performance Indicators (KPIs) Performance will be assessed against agreed targets and business objectives, including: Achievement of monthly and annual sales targets. New customer acquisition and activation. Revenue growth and development of existing accounts. Conversion rate of enquiries and quotations into orders. Sales pipeline quality and accuracy of forecasting. Customer retention and relationship development. Gross margin and compliance with approved pricing. Timely collection follow-up and adherence to credit procedures. Accuracy of sales reporting and ERP/CRM records. Development of business opportunities for assigned products and brands. 5. Important Role Expectations The successful candidate is expected to take ownership of assigned sales targets, actively develop new business, maintain strong customer relationships, and contribute to Rolman World's long-term growth. The position requires a balance between servicing existing customers and generating new revenue opportunities. Note: This job description outlines the primary duties and requirements of the position. Management may revise responsibilities in line with business requirements. Employment Type Full-time

Keywords