Sales Assistant | Retail | Toys "R" Us, Dalma Mall

The Sales Assistant is responsible for generating sales and delivering a positive customer experience at Toys R Us, MENA. The role requires managing various operational duties assigned by the store management team, including maintaining store standards in cleanliness and visual presentation. Success in this position involves creating a welcoming environment for customers, providing relevant product information, and efficiently handling transactions while aiming to enhance the customer in-store experience.

What You Will Do

• Customer Service Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting
• Provide customers with current relevant information about the product, assisting them in making informed purchase decisions
• Thank all customers sincerely for shopping and invite them back as they exit the store
• Sales and Operations Generate sales by creating a positive first impression for the customer through an energetic attitude and adherence to the dress code
• Provide quality service in the fitting rooms and follow up with customers in a timely manner
• Attempt to add on to sales by offering additional products or services
• Store Maintenance and Presentation Maintain store standards and cleanliness to ensure a sparkling clean and organized environment
• Ensure visual presentation standards are met, contributing to an attractive store layout
• Perform housekeeping duties as assigned by store management
• Cashiering and Financial Transactions Provide efficient service at the cash wrap, capturing customer information in the database and offering gift cards
• Maintain cash wrap cleanliness and process transactions accurately

Desired Candidate Profile

Required Skills To Be Successful: Excellent customer service skills with the ability to engage and interact positively with customers. Ability to handle cash transactions efficiently and maintain cashier area cleanliness. Strong organizational skills to maintain store standards and presentation. Skill in using design software such as AutoCAD, Sketchup, Illustrator, or Photoshop. What Qualifies You For The Role: High School Degree or equivalent. 1-2 years of retail sales experience, preferably in a dynamic and customer-focused environment. Proficiency with computer-aided design (CAD) packages like AutoCAD, Sketchup, Illustrator, or Photoshop to create visuals and plans. Good verbal communication skills, ability to perform some heavy lifting, and capability to stand for a minimum of 8 hours. Employment Type Full-time

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