Operations & Business Development Manager

We are looking for an Operations & Business Development Manager to take on both an operational and visionary role across Kostiv Group's operations in the Middle East and India. In the beginning, your main focus will be client acquisition: meeting clients and leads, conducting initial consultations, following up with potential clients, and coordinating closely with our U.S. attorneys, while overseeing Kostiv Cardinal's regional operations. As the Group grows, you will also help identify new opportunities, build relationships, coordinate projects, and turn ideas into new ventures. Based in Dubai, you will travel to India, across the UAE, and to other locations as needed, and report to Kostiv Group leadership. Client Acquisition and Kostiv Cardinal Operations (initial focus) Meet with clients and leads, in person and online, to understand their goals and introduce suitable services. Conduct initial consultations with prospective clients, coordinating with U.S. attorneys on legal questions and case assessments. Follow up promptly with every lead and potential client, and guide them through to signing. Make sure every inquiry is logged, assigned, and followed up, and track conversion rates. Coordinate with U.S. attorneys and case teams on document collection, deadlines, and client updates. Oversee Kostiv Cardinal's Middle East and India operations, including staff, workflows, and client records. Work with marketing partners to align campaigns, seminars, and events with client acquisition goals, and measure lead quality. Represent the firm at client meetings and investor seminars. Prepare weekly and monthly reports on inquiries, consultations, conversions, active cases, and team performance. Group Operations and Business Development Operations: Oversee and develop Kostiv Group's operations, projects, and business interests across the Middle East and India. New opportunities: Identify and evaluate new business opportunities and investments for the Group. Market research: Research new markets and give leadership clear recommendations on expansion opportunities. New ventures: Help launch and coordinate new projects and business ventures, from planning through execution. Relationships: Build and develop relationships with business owners, investors, banks, government contacts, vendors, professional service providers, and strategic partners. Vendors: Negotiate with and manage relationships with vendors and service providers across the region. Representation: Attend business events, conferences, networking events, and meetings on behalf of Kostiv Group. Travel: Travel to India, Dubai and the wider UAE, and other locations as business needs require. Team leadership: Supervise and support regional staff, setting clear goals and reviewing performance. Leadership updates: Keep Group leadership informed on projects, opportunities, and overall performance. Process improvement: Identify gaps and put systems in place to improve efficiency across the Group's regional operations. Desired Candidate Profile

Requirements

• Bachelor's degree in Business Administration, Management, Finance, or a related field
• At least 5 years of experience in operations management, business development, or a similar leadership role
• Entrepreneurial, proactive, and resourceful, with the ability to turn ideas into projects. n Comfortable working independently and taking ownership of results
• Fluent in English and Hindi, both spoken and written
• Strong understanding of the Indian and UAE business environments
• Currently based in Dubai or willing to relocate to Dubai
• Willing and able to travel internationally, including on short notice when necessary
• Strong relationship-building, negotiation, and communication skills
• Proven ability to manage multiple projects, priorities, and deadlines
• Comfortable with CRM systems, Microsoft Office or Google Workspace, and reporting tools
• PREFERRED: Broader experience in operations, business development, international business, consulting, investments, or entrepreneurship
• An established network within the business communities of the UAE and India
• Experience launching or scaling a business, project, or new market
• Familiarity with professional services such as legal or immigration services
• Knowledge of Arabic or other regional languages
• Employment Type Full-time