Network & Security Operations Engineer

Monitor and maintain network infrastructure, including LAN, WAN, VPN, firewalls, routers, and switches. Manage and troubleshoot network connectivity, performance, and availability issues. Monitor security alerts, investigate incidents, and support incident response activities. Configure and manage firewalls, intrusion detection and prevention systems (IDS/IPS), and endpoint security solutions. Perform routine network health checks, security monitoring, and vulnerability assessments. Manage VPN access, network segmentation, access control lists, and security policies. Analyze network logs and security events using SIEM tools. Support patch management, firmware upgrades, and security configuration reviews. Coordinate with IT teams, vendors, and service providers to resolve network and security incidents. Maintain network diagrams, security documentation, incident reports, and operational procedures. Participate in disaster recovery, business continuity, and IT security compliance activities. Follow IT security policies, operational procedures, and applicable regulatory requirements.

Desired Candidate Profile

Required Technical Skills Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, and subnetting. Hands-on experience with firewalls such as Fortinet, Palo Alto, or Cisco. Experience with VPN technologies, network access control, and network security policies. Knowledge of IDS/IPS, endpoint security, and threat detection. Experience with SIEM tools such as Splunk, Microsoft Sentinel, or IBM QRadar. Familiarity with network monitoring tools such as SolarWinds, PRTG, or Zabbix. Understanding of cybersecurity principles, vulnerability management, and incident response. Knowledge of Windows and Linux operating systems. Experience with IT service management and ticketing tools. Qualifications Bachelor's degree in Computer Science, Information Technology, Networking, or a related field. 3–6 years of relevant experience in network operations, security operations, or infrastructure support. Relevant certifications such as CCNA, CCNP, Fortinet NSE, PCNSA, Security+, or equivalent are an advantage. Strong analytical, troubleshooting, communication, and problem-solving skills. Ability to work in a shift-based operations environment and participate in incident escalation, if required. Employment Type Full-time

Keywords