Lead Product Experience Strategist Charlotte, NC Hybrid (3 days/week onsite)

Lead Product Experience Strategist

Location: Charlotte, NC Hybrid (3 days/week onsite)

Duration: 12 Months plus

Experience: 10+ years total; 7 10+ years relevant experience

Please share your updated resume with me at pranayatburgeonitsdotcom

Role Overview

We are looking for a Lead Product Experience Strategist to lead Product Discovery and Product Strategy initiatives. The candidate will identify business problems, conduct discovery and validation, generate evidence-based insights, and influence product and investment decisions before engineering development begins.

Mandatory Skills & Experience7 10+ years of experience in Product Strategy, Product Discovery, Service Design, Experience Strategy, Innovation Consulting, or Enterprise Product.

Strong hands-on experience with Product Discovery and Opportunity Assessment.

Proven ability to influence product direction before development begins.

Ability to translate ambiguous business problems into structured discovery and validation plans.

Experience identifying assumptions, knowledge gaps, risks, and investment-readiness criteria.

Strong experience in customer discovery, interviews, workflow analysis, workshops, co-creation, and validation.

Ability to quantify business outcomes, ROI, cost savings, time savings, adoption, quality improvements, and risk reduction.

Strong systems thinking across people, processes, technology, and data.

Excellent stakeholder management, executive communication, and workshop facilitation.

Proven ability to collaborate with Product, Engineering, Operations, and Leadership teams.

Strong strategic thinking with the ability to make Go / Pivot / Pause / Stop recommendations based on evidence.

PreferredEnterprise SaaS or complex enterprise product experience.

Experience in Retail/CPG, Manufacturing, Healthcare, or Workplace Services.

Experience establishing or scaling Product Discovery capabilities.

Experience with AI-enabled product experiences and AI-assisted research/planning.

Competitive analysis and market discovery experience.