Key Account Executive

Client Relationship Management Act as the primary point of contact for assigned key accounts. Build and maintain long-term relationships with clients through regular communication and engagement. Understand each client's business objectives, operational requirements, and future opportunities. Conduct regular client follow-ups to maintain strong relationships even after project completion. Client Relationship Management Act as the primary point of contact for assigned key accounts. Build and maintain long-term relationships with clients through regular communication and engagement. Understand each client's business objectives, operational requirements, and future opportunities. Conduct regular client follow-ups to maintain strong relationships even after project completion. Contract & Documentation Support Maintain client files, agreements, quotations, and correspondence. Monitor contract renewals and warranty periods. Coordinate documentation required for project close-out and after-sales support.

Desired Candidate Profile

Experience and Qualification Bachelor's degree in Business Administration, Marketing, Engineering, or related field. 3–6 years of experience in Key Account Management, Client Relations, Customer Success, Sales Coordination, or Business Development. Experience in construction, themed entertainment, playground equipment, engineering, or project-based industries is highly preferred. Experience managing corporate or government clients is an advantage. Skills and Competencies Excellent relationship management skills. Strong customer service orientation. Outstanding communication and interpersonal skills. Strong coordination and organizational abilities. Commercial awareness and sales support capability. Conflict resolution and negotiation skills. Ability to prioritize multiple client requests simultaneously. Proficiency in CRM systems and Microsoft Office. Ability to build trust with clients and internal stakeholders. Core Attributes Customer-centric and relationship-focused. Professional, courteous, and proactive. Highly organized and detail-oriented. Strong sense of ownership and accountability. Calm under pressure and solution-oriented. Collaborative with a positive attitude. Results-driven with a passion for delivering exceptional service Employment Type Full-time