IT Sales Executive

About Al Abbas Group Founded in 1967, Al Abbas Group (AAG) is one of the UAE’s established and diversified business groups, with operations across multiple sectors including Distribution, Solution Providers, Real Estate, Manufacturing, Food & Beverage, Support Services, and Strategic Communications. With a strong presence across the UAE, Saudi Arabia, Oman, and Qatar, Al Abbas Group continues to build sustainable businesses through innovation, service excellence, and a customer-focused approach. About the Role We are looking for a dynamic and results-oriented Executive – Sales to drive business growth through new customer acquisition, market development, and expansion of existing accounts across Dubai. The ideal candidate will have a strong field-sales mindset, excellent communication and negotiation skills, and the ability to understand customer requirements and recommend suitable printing products and Managed Print Services (MPS) solutions. The role will manage the complete sales cycle, from prospecting and customer visits through presentations, proposals, negotiations, closing, and post-sales follow-up. Key Responsibilities Sales & Business Development Conduct extensive field visits to identify and acquire new customers. Develop new business opportunities across corporate, government, education, healthcare, hospitality, and SME sectors. Identify, develop, and maintain strategic customer accounts. Generate prospects through market visits, networking, referrals, cold calling, and other business development activities. Understand customer requirements and recommend suitable printing products and MPS solutions. Conduct product presentations and demonstrations. Manage the complete sales cycle from lead generation and qualification through proposal, negotiation, closing, and order confirmation. Develop sales plans and strategies to increase business volumes within the assigned territory. Prepare professional proposals and accurate quotations. Negotiate commercial terms while protecting company profitability. Follow up consistently on quotations and opportunities to maximize conversion. Achieve assigned monthly, quarterly, and annual sales targets. Customer Relationship Management Build and maintain strong relationships with new and existing customers. Understand customers’ current and future printing requirements. Provide professional and responsive customer service throughout the sales process. Follow up after delivery or implementation to ensure customer satisfaction. Identify upselling and cross-selling opportunities within existing accounts. Address customer queries and coordinate with internal teams for timely resolution. Maintain a professional company and brand image in all customer interactions. Market & Product Knowledge Develop strong knowledge of the company’s printing products, MFPs, printers, and Managed Print Services (MPS). Stay updated on market trends, competitor activities, product developments, and market pricing. Understand customer and industry requirements to effectively position the company’s products. Gather market intelligence and customer feedback and share relevant insights with management. Participate in product and sales training programs. Sales Administration & Reporting Maintain an accurate sales pipeline and customer database. Provide accurate sales forecasts to management. Complete daily, weekly, and monthly sales activity reports. Track opportunities, quotations, orders, and sales achievements. Follow up on pending customer requirements until successful closure. Coordinate with Technical, Logistics, Finance, and After-Sales teams to ensure smooth order fulfilment. Support timely payment collection in coordination with internal teams.

Desired Candidate Profile

Bachelor’s Degree, Master’s Degree, or Diploma in Business Administration, Marketing, Sales, or a related field. 2–3 years of sales experience, preferably in: Printing Products Printers / MFPs Managed Print Services (MPS) Document Solutions B2B Technology Products Previous field-sales or business-development experience is highly preferred. Strong willingness and ability to learn technical product and solution knowledge. UAE market experience is preferred. Valid UAE driving licence is preferred. Execellent command of English, both written and spoken. Key Skills & Competencies Strong sales and business development skills Excellent customer relationship and networking abilities Strong field-sales and prospecting mindset Customer needs assessment and solution-selling skills Excellent communication and presentation skills Strong negotiation and persuasion skills Active listening and questioning skills Commercial awareness and understanding of market trends and pricing Strong planning, organization, and time-management skills Ability to work independently and as part of a team Results-oriented approach with a strong focus on achieving sales targets Employment Type Full-time

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