Internal Sales Engineer

Job Description Roles & Responsibilities 1. Customer Engagement & Pre-Sales Support Build and maintain strong relationships with customers across the Middle East region. Provide comprehensive pre-sales support, including product recommendations, technical specifications, quotations, and pricing information. Respond promptly to customer inquiries and provide effective technical and commercial solutions. Support the sales team in preparing proposals, product presentations, and customer communications. 2. Procurement & Supply Chain Management Source and coordinate with multiple suppliers to ensure product availability and competitive pricing. Negotiate pricing, payment terms, lead times, and delivery schedules with suppliers. Continuously compare supplier pricing and commercial terms to optimize procurement costs and profitability. Maintain an efficient and reliable supply chain to support customer requirements and business operations. 3. Operations & Logistics Coordination Oversee daily operational activities, including inventory coordination, order processing, and quality checks. Coordinate shipping and delivery processes with logistics partners to ensure timely and accurate order fulfillment. Track orders and proactively resolve any operational or delivery-related issues. Ensure all procurement and logistics activities are executed in compliance with company procedures. 4. Customer Satisfaction & Account Support Maintain clear and professional communication with customers throughout the sales and delivery process. Resolve customer concerns and operational issues in a timely and effective manner. Ensure a high level of customer satisfaction through responsiveness, accuracy, and service excellence. 5. Technical Marketing Support Assist in the development and execution of technical marketing campaigns and promotional activities. Support lead generation initiatives to increase product awareness and customer engagement. Collaborate with internal teams to drive conversions and business growth for the company. Desired Candidate Profile Bachelor s degree in Engineering, Electrical Engineering, Telecommunications Engineering, or Computer Engineering 2 5 years of experience in a technical sale, inside sales, or pre-sales support environment. Good knowledge of Microsoft Office applications, particularly Excel and Word. Strong understanding of procurement, supplier coordination, and operational processes. Self-motivated, organized, and results-oriented. Strong negotiation skills with the ability to build and maintain supplier relationships. Company Industry IT - Software Services Department / Functional Area SalesBusiness Development Keywords Internal Sales Engineer Get real-time job updates only on our App