Infrastructure Specialist

We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations. Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.

Key Responsibilities

• Support the administration and maintenance of Windows Server infrastructure and Active Directory services
• Assist in the administration of Microsoft 365 and Microsoft Azure environments
• Contribute to the ongoing management of VMware virtualization platforms
• Monitor infrastructure health, respond to system alerts, and escalate issues as required
• Troubleshoot and resolve incidents relating to servers, storage, and network components
• Participate in infrastructure projects, including upgrades, migrations, and new deployments
• Support backup, business continuity, and disaster recovery operations
• Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles
• Collaborate with internal teams to investigate and resolve escalated technical issues
• Adhere to established security standards and operational best practices

Desired Candidate Profile

We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile. Qualifications and

Experience

Bachelor's degree in Computer Science, Information Technology, or a related discipline. 2 - 4 years of experience in an IT infrastructure or systems administration role. Working knowledge of Windows Server, Active Directory, DNS, DHCP, and core networking concepts. Exposure to Microsoft 365 and Microsoft Azure is considered an advantage. Familiarity with virtualization technologies, particularly VMware, is desirable. Knowledge of FortiGate firewalls and related network security technologies is a plus. Strong analytical and problem-solving capabilities. A proactive mindset with a willingness to learn, take initiative, and assume ownership of assigned tasks. Effective written and verbal communication skills, with the ability to work collaboratively within a team environment.