HR Payroll & Analytics Officer

KPI Design & Management Develop and maintain KPI structures for all employees, especially field force (Medical Representatives & Sales teams) Define and input monthly/quarterly targets per employee and per territory (targets may vary by area) Ensure accurate entry of all KPI-related data in the system Strictly ensure that no system-generated or auto-calculated fields are modified Monitor performance indicators including: Sales vs target achievement Coverage (doctors, pharmacies, institutions, etc.) Visit frequency and territory compliance Performance Monitoring & Reporting Prepare and submit regular KPI performance reports for management review Analyze performance gaps and highlight deviations from targets Ensure accuracy, consistency, and completeness of all performance data Support management in decision-making through structured KPI dashboards (Excel-based or system-based) Job Description Alignment Review all employee job descriptions in coordination with HR Ensure KPIs are aligned with job descriptions and actual job responsibilities Propose necessary amendments to job descriptions when required Obtain validation and approval from respective Head of Departments (HODs) Workforce Utilization Monitoring Ensure proper tracking of employee working time and productivity Monitor field force efficiency to ensure full utilization of working hours Highlight cases of under-utilization or non-productive time HR Operational Support the HR department in day-to-day operational tasks when required Assist in any HR-related administrative or analytical assignments Contribute to HR process improvement initiatives related to performance management

Desired Candidate Profile

A bachelor s degree in Human Resources, Business Administration or a related field is typically required. Generally, 2-4 years of experience in human resources field is required Effective communication skills in Arabic and English (French is a plus) Knowledge of computer applications (MS Office, Power point, excel ) Proficiency in HRIS, ATS, and other HR-related software and tools.