HR Operations Manager

The HR Operations Manager will be responsible for the following key areas: Payroll Cycle Management The role oversees the end-to-end payroll process for all employees, ensuring accurate calculation of shift differentials, hazard allowances, and overtime in compliance with company policy. Government Compliance This position manages all interactions with MHRSD platforms, including Qiwa contract attestation, GOSI registration, and Mudad wage protection submissions to avoid regulatory penalties. HRIS Data Integrity The manager maintains the accuracy of the HRIS database by conducting regular audits and ensuring that all employee records match official government documents. Saudization Strategy This role monitors Nitaqat ratios weekly and collaborates with recruitment to hire Saudi nationals in line with the industrial sector's Saudization targets. Benefits Administration The position administers medical insurance programs and leave management systems, ensuring that all employees and dependents receive entitled benefits without delay. Vendor Management This manager evaluates and manages third-party service providers, including payroll bureaus and insurance brokers, to ensure they meet service level agreements. Contractor Workforce Oversight The role verifies that all contractor staff have valid work permits and insurance coverage before site access is granted, in coordination with HSE and Security. Audit and Reporting This position prepares monthly HR reports and supports internal audits by providing accurate data on headcount, labor costs, and compliance status.

Desired Candidate Profile

Bachelor's degree in Human Resources, Business Administration, or a related field. At least 8 years of HR operations experience, with 3 years in a managerial role in the Saudi industrial sector. Expert knowledge of Saudi Labor Law, particularly regarding shift work and end-of-service benefits. Proficiency in using Qiwa, GOSI, Mudad, and Muqeem platforms for daily HR transactions. Hands-on experience with enterprise HRIS systems such as Oracle HCM, SAP SuccessFactors, or Workday. Strong analytical skills with advanced proficiency in Microsoft Excel for payroll reconciliation. Fluency in English and Arabic, with excellent written communication skills for official correspondence. Proven ability to manage payroll for a mixed workforce of blue-collar and white-collar employees. Preferred / Nice-to-have Experience in a gold refinery, chemical plant, or heavy industrial manufacturing environment. Certification such as SHRM-CP, SHRM-SCP, or CIPD Level 5/7. Experience with HRIS implementation projects or process automation initiatives. Knowledge of ISO 9001 standards for document control and process management.