HO- Learning & Development Specialist

Job Description Roles & Responsibilities 1. Learning Design & Digital Learning Design, develop and continuously improve engaging learning solutions using adult learning principles. Convert classroom and technical training into digital learning solutions that support knowledge transfer and learner engagement. 2. Learning Systems & Technology Administer and optimize the Learning Management System (LMS) and other learning technologies. Manage digital learning content, course updates, version control and learning platform administration. Support learning technology projects, system enhancements, testing and user adoption. 3. Learning Administration & Coordination Oversee the administration and coordination of learning activities to ensure programs are delivered efficiently and accurately. Supervise learning records, enrolments, attendance, certifications, training documentation and digital learning resources. Provide guidance and support to L&D Coordinators and administrators to ensure consistent learning administration practices. Monitor learning schedules, workflows and operational processes to improve efficiency and learner experience. 4. Reporting & Learning Analytics Maintain accurate learning data across all learning platforms. Produce dashboards and reports that measure participation, compliance, learner engagement and programs effectiveness. Identify opportunities to simplify processes through automation and improved learning technologies. 5. Stakeholder Support & Business Partnership Partner with HR, IT, department leaders and subject matter experts to translate business requirements into practical learning solutions and digital system improvements. Promote adoption of digital learning platforms through communication, guidance and user support. Desired Candidate Profile Bachelor's degree in Human Resources, Education, Psychology, or a related field. Master's degree or relevant postgraduate qualification in L&D is a plus. Professional certifications such as CPTD (Certified Professional in Talent Development) or equivalent. Minimum 5 years of progressive experience in Learning & Development roles, preferably within a corporate setting. Employment Type Full Time Company Industry HotelsHospitality Department / Functional Area TrainingLearning Keywords Employee OnboardingAdult Learning PrinciplesLearning Solutions ArchitectE-Learning DevelopmentInstructional DesignerLearning Experience DesignerEmployee Development LeadTraining Evaluation Get real-time job updates only on our App