Head – IT Staffing & Managed Services

Develop and execute business growth strategies across IT staffing, manpower outsourcing, and managed services operations. Drive new client acquisition, revenue generation, and business expansion through strategic partnerships and market opportunities. Lead business proposals, tender submissions, commercial negotiations, and contract discussions to secure profitable engagements. Establish and maintain strategic relationships with key clients, senior stakeholders, and business partners. Identify and capitalize on cross-selling, upselling, and account expansion opportunities within existing client portfolios. Oversee end-to-end IT staffing operations, including resource planning, recruitment coordination, onboarding, deployment, and workforce management. Direct managed services engagements, ensuring service delivery aligns with contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). Drive operational efficiency, service quality, productivity, and continuous improvement across IT outsourcing engagements. Manage business budgets, revenue forecasts, cost optimization, contract profitability, and overall financial performance. Ensure compliance with applicable regulations, contractual requirements, operational standards, and organizational policies. Monitor industry developments, emerging technology trends, and market opportunities to support business growth and service diversification. Lead, mentor, and develop high-performing teams while fostering accountability, collaboration, and operational excellence. Provide strategic business insights, financial reports, and operational performance updates to senior management.

Desired Candidate Profile

Bachelor's degree in Business Administration, Business Management, Information Technology, or a related discipline; an MBA or relevant Master's degree is preferred. Minimum 10 experience in IT Staffing, IT Manpower Outsourcing, Managed Services, or IT Services Business Management. Established track record in business development, client acquisition, revenue generation, and strategic account management within the IT services industry. Demonstrated experience managing IT staffing operations, outsourced technical resources, and large-scale client engagements. Proven capability in leading managed services operations, service delivery frameworks, and SLA/KPI-driven business engagements. Strong commercial background in contract negotiations, tender management, pricing strategies, and business profitability. Demonstrated expertise in financial planning, budgeting, revenue forecasting, cost management, and operational performance. Proven leadership experience managing multidisciplinary teams, client portfolios, and business operations. Strong understanding of IT outsourcing business models, workforce deployment, contractual compliance, and service delivery management. Established ability to develop strategic client relationships, expand business portfolios, and deliver sustainable revenue growth. Employment Type Full-time