CRM Specialist

Homzmart is Egypt's marketplace for furniture and home goods, connecting customers with the manufacturers, brands and workshops that make them. We own the full experience from discovery through to delivery. Build, launch and maintain lifecycle journeys across email, SMS, push and WhatsAppKeep segmentation, list health, deliverability and consent in good orderProduce cohort and repeat purchase reporting, and say what it showsRun tests on timing, offer and journey logic, and write up what each one foundTrack channel cost and contribution so we know what each journey is worthDeliver the lifecycle calendar alongside onsite merchandising and creativeKeep the automation platform configured, documented and working 2 to 4 years in CRM, lifecycle, email or retention marketingHands-on in a marketing automation platform — you configure it yourself rather than brief someone elseComfortable with cohorts, repeat purchase rate and segmentation logic in a spreadsheetA test you ran, what it found, and what changed as a resultGenuine care about deliverability and data hygiene PreferredE-commerce, marketplace or subscription backgroundWhatsApp as a marketing channelHTML and a templating language such as Liquid for email builds