Commercial Systems & Data Analyst

We are seeking Data Analyst to join our growing Data & AI Unit and support the development and maintenance of business intelligence solutions across our operations, commercial, and finance functions. The ideal candidate will work closely with the senior BI team to transform raw operational data into meaningful dashboards, reports, and insights that support informed business decisions across our fleet and shore-side operations. Key Responsibilities 1. Business Systems & CRM Support the administration and optimization of our CRM and Zoho business applications. Help teams adopt consistent processes for entering and maintaining customer, sales, and order data. Coordinate with external technology partners to resolve issues, improve workflows, and connect business systems. Build and maintain Power BI reports and dashboards under the guidance of senior team members. Perform data cleaning, shaping, and transformation using Power Query. Support data reconciliation and quality checks by verifying record counts, revenue figures, shipment data, and other business information against source systems. Assist in documenting data sources, measures, report logic, and data processes. Respond to ad-hoc data requests from business units including operations, commercial, and finance. Help maintain and monitor existing automated reporting pipelines. Support the design, development, and maintenance of business intelligence solutions across the organization. Collaborate with senior BI team members to translate business requirements into meaningful reports and data insights. Assist in identifying data quality issues and support their investigation and resolution. Stay up to date with modern data and AI technologies and contribute to the continuous improvement of reporting and analytics processes. Assist in providing periodic updates to Management on pending tasks, priorities, and required actions to ensure timely follow-up and completion. Undertake additional tasks and responsibilities related to the scope and level of the role as required. 2. Reporting & Dashboards Build and automate weekly and monthly dashboards using Zoho Analytics or similar tools. Develop clear reports that support management decisions and business planning. 3. Data Quality & Integration Clean, validate, and reconcile data across CRM, accounting, expense, and operational systems. Use SQL and advanced Excel to combine data from multiple sources. Work with internal teams to improve data collection, integrations, and reporting consistency.

Desired Candidate Profile

Bachelor s degree in Data Analytics, Computer Science, Statistics, Business, Finance, Engineering, or a related field. 2 4 years of experience in data analysis, business systems, or commercial reporting. Strong SQL and advanced Excel skills, including Power Query and pivot tables. Experience building dashboards in Zoho Analytics, Power BI, or Tableau. Familiarity with CRM systems; experience with Zoho is a strong advantage. Ability to translate business questions into clear analysis and practical recommendations. Strong attention to detail, communication skills, and ability to work independently. Fluent in English, written and spoken. Experience in medical devices, healthcare, or a growing company is a plus. Working Hours Monday Friday, 1:00 PM 10:00 PM