Commercial/ Cards Business Analyst

Core Responsibilities and Accountabilitiesbr> Non-technical br Strategic Thinking: Ability to understand the bigger picture and align day-to-day activities with company strategy. Customer Focus: Ability to understand and meet the needs of customers. This involves listening to customers, understanding their needs, and making decisions based on this understanding.br> Communication

Skills

• Ability to clearly communicate insights and ideas to stakeholders and team members
• Problem-Solving

Skills

• Ability to identify, analyze, and solve complex business problems
• Critical Thinking: Ability to objectively analyze and evaluate issues and situations to form a judgement
• Collaboration: Ability to work effectively with others to achieve a common goal
• Project Management: Ability to plan, organize, and manage resources to bring about the successful completion of specific project goals and objectives Technical br Data use case: Develop and define data use cases which align to the strategic director set by the Business stakeholders Data Analysis: Proficiency in data analysis tools and methodologies
• This includes statistical analysis, predictive modeling, and data visualization
• Business Intelligence Tools: Familiarity with business intelligence tools like Tableau, Power BI, or Looker
• These tools help in creating reports and dashboards to present data insights
• Database Querying: Knowledge of SQL or other database querying languages
• This is essential for extracting and manipulating data from databases
• Data Governance: Understanding of data governance principles and best practices
• This includes data privacy, data quality, and data management
• Proficiency in Business Tools: Proficiency in business tools like Excel for data manipulation and analysis, PowerPoint for presentation of insights, and Visio for process mapping
• Cultural Fit br Passionate about all things digital Problem solving mindset, challenging the status quo Self-organizing, independent and takes ownership of each task Meticulous to detail Thrive under pressure KPIs br Insight Implementation: The number of insights provided by the Business Analyst that are implemented
• Data Quality: The accuracy and completeness of the data used in analysis
• Stakeholder Satisfaction: Feedback from various departments and stakeholders on the effectiveness and usefulness of the insights provided
• Project Delivery: The number of analytics use cases delivered on time and within budget
• Process Improvement: The impact of the data governance framework and SOPs on improving business processes
• This can be measured by the reduction in data errors, increase in data availability, and improvement in decision-making speed

Experience

5years+ in a similar role, ideally within the Financial Services Industry Strong analytical and problem-solving skills ability to translate business problems into data & analytics solutions Mandatory

Requirements

Excellent communication and presentation skills Experience in Financial Industry, previous consulting experience and understanding of digital data (app/web development) will be an advantage Proficient in business tools (Excel, PowerPoint, Visio)