Cash Supervisor

Review and monitor daily cash transactions across all café outlets to ensure accuracy and proper cash handling. Perform daily cash reconciliation by comparing cash sales, POS reports, online payments, and actual cash balances. Identify, investigate, and resolve cash discrepancies and report any irregularities to management. Monitor and resolve issues related to the daily operations of café outlets. Supervise and review the overall operations of the cashier and service departments across all shops. Manage shop petty cash, including expense verification, recording, and reconciliation. Coordinate with delivery teams and online ordering platforms to resolve order issues, payment discrepancies, cancellations, and delivery-related concerns. Prepare daily cash reports, sales reports, petty cash reports, reconciliation statements, and other reports as required by management. Verify sales transactions, discounts, refunds, voids, and other adjustments to ensure proper documentation and authorization. Monitor compliance with company policies and standard operating procedures related to cash handling and restaurant operations. Coordinate with cashiers, restaurant staff, and management to ensure smooth daily operations across all outlets. Maintain proper records of cash movements, expenses, and supporting documents for reporting and auditing purposes. Identify operational gaps and recommend improvements to cash control and outlet efficiency.

Desired Candidate Profile

Bachelor’s Degree in Commerce. Good experience in cash management and cash handling. Strong experience in daily cash reconciliation and cash discrepancy investigation. Good experience in daily restaurant, café, or food and beverage operations. Good knowledge of MS Excel, including formulas, data analysis, and report preparation. Experience with POS systems and restaurant sales reporting. Good understanding of cash sales, card payments, online payments, refunds, and petty cash management. Strong numerical, analytical, and problem-solving skills. Good communication and coordination skills. High level of accuracy, honesty, integrity, and attention to detail. Ability to manage multiple outlets and work under pressure. Good organizational skills and the ability to meet daily reporting deadlines. Employment Type Full-time

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