Associate Retail Account Manager Turkish

Resolve product listing and availability issues so customers can find and purchase vendor products. Manage transactions and operational requests for multiple vendor accounts at scale. Identify and contact prospective vendors, explain the benefits of partnering with Amazon, and support their onboarding. Work with existing vendors to improve business terms, pricing, product selection, and promotional offers. Introduce relevant programs, including Direct Fulfillment, Vendor Flex, and Sponsored Ads, and support vendor onboarding. Coordinate with vendors, carriers, customers, and internal teams to support efficient order fulfillment. Encourage vendors to maintain complete product catalogues and consistent product availability. Communicate with vendors by phone and email, helping them resolve issues independently over time. Identify recurring operational problems and improve processes, tools, and standard operating procedures.

Desired Candidate Profile

Previous experience in account management, retail operations, e-commerce, or a related role. Strong communication skills in Turkish, English, and Arabic . Ability to manage multiple accounts and priorities in a fast-paced environment. Strong analytical, problem-solving, and stakeholder management skills. Confidence using software tools and account management platforms. A customer-focused approach and an interest in improving processes.