Analyst – ERP Functional (Logistics)

Job Purpose Responsible for Supply Chain and Logistics functionality of Infor SCE Warehouse Management service, integration with Oracle EBS service and related business services. Profile includes service support, enhancement activities and projects for the entire group. Maintain confidentiality and integrity of the data. Subject matter export in Technology and functionality of Infor SCE for Warehouse management modules. · Techno-Functional role in managing, implementing, and supporting Infor SCE Warehouse Management System for our warehouses in all countries of operations. · Role will be part of the implementation and support team focused on Infor SCE and Oracle EBS supply chain integration and functions, along with bespoke custom modules related to this domain. · Primarily responsible for maintaining the Warehouse Management System (WMS) and supporting the daily operations to provide application support on Infor SCE WMS. · Technical knowledge regarding the underlying structures in the mentioned systems is preferred. Candidate will work with partners and internal technical team for bug fixes and to design and develop custom modules. · Understand, learn, and support the business processes currently implemented in the organization. · Validate, troubleshoot, and resolve issues reported by users via the Service Request system. · Gather requirements, analyze, create design documents, and perform impact analysis for change requests. · Develop solutions to leverage Oracle applications functionality and suggest process improvements. · Lead user sessions for requirement and testing. · Create test plans, test cases, test scripts and perform functional testing with the aim of meeting the desired objectives and quality. Work with core Development and Business Intelligence team for designing custom modules and Analytics as and when required by business. · Work on implementation and enhancement projects taken up by IT, in line with business initiatives. · Learn and adopt the documentation needs and practices of the Organization. Maintain existing documentation and create new ones as per the IT standards. Documents include Solution Designs, Unit and Integration test cases, Operation guides and Knowledge base solution notes. Documentation is important for maintaining the team knowledge base, actively contributing to keep all official documents updated. · Develop appropriate training programs and conduct training to assist business departments in adopting new or enhanced software programs/modules & business processes. · Develop and maintain the integration layer for supply chain functions. · Work with partners to ensure SLA are met and needful functions are deployed. · This position will be on Support and Project work. Business support is an ongoing objective. Projects are taken up as per Technology and Business needs and you will be involved for work in your stream.

Desired Candidate Profile

PERSONAL ATTITUDE · Ethics and Honesty in work. · Positive approach in work environment. Self-learner and achiever. · Sober at work. No use of intoxication. · No rude or negative behavior with colleagues. · Racism and abuse to human life will not be tolerated. · Applicant must clearly disclose if he/she has any past police record. This is a techno-functional role performing under Software Development lead/manager to undertake development, implementation, and support activities in the supply chain systems. This role works directly with the logistics team and maps business process requirements on the system · Ensure expected up-time and support for supply chain services. · Timely fix and promote required functions. · Progressively maintain the integration layer, develop, and deploy new custom module as deemed necessary or as per new requirement. · Work with Lead/manager, team head and department head to ensure the core services are managed and maintained for best throughput for business. Bachelor’s or higher degree in any stream. Preference given to Business functions and Technology related stream in supply chain. · Minimum 2 to 3 years of experience in managing IT services for supply chain and working on related technologies. · ITIL certification preferred. · Functional certificate in one or more ERP supply chain domain preferred. · Excellent knowledge Infor SCE 11 and above. · Excellent knowledge of Microsoft SSIS integration layer. · Excellent knowledge of Oracle Inventory and Order Management modules. · Excellent business mapping and solution providing skills. · Analytical mind to understand the trends and improvise on situation. · Should be extremely organized and structured in office work. · Excellent communication skills. English is the official language. · Candidate must have work experience in Office 365 collaboration and communication cloud. Employment Type Full-time

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