Account Manager

Job Description Roles & Responsibilities Account Management: Build and maintain strong relationships with key clients and act as the primary point of contact for sales-related activities. Establish senior-level contacts with stakeholders and decision makers within assigned accounts. Develop a deep understanding of customer business needs, objectives, and challenges. Conduct regular account planning and maintain long-term customer relationships. Sales Strategy & Business Development: Develop and implement sales strategies to achieve revenue targets. Identify opportunities for upselling and cross-selling services. Manage the full sales cycle from prospecting to closing deals. Identify and acquire key accounts across public and private sectors in Jordan. ICT Solutions Sales: Promote and position Waseela s ICT solutions include: Cybersecurity solutions Connectivity and coverage services Extra-Low Voltage (ELV) systems (CCTV, Access Control, Structured Cabling) IoT and smart technology solutions. Customer Needs Analysis: Conduct needs assessments to understand client requirements. Work with presales and technical teams to design suitable solutions. Propose tailored ICT solutions addressing customer challenges. Sales Presentations & Negotiation: Deliver sales presentations to decision makers. Prepare proposals, quotations, and commercial offers. Negotiate contracts, pricing, and commercial terms. Participate in tenders and ensure submission deadlines are met. Market Intelligence: Maintain strong awareness of the Jordanian ICT market and competitive landscape. Identify industries and sectors with high growth potential. Monitor emerging technologies and market trends. Collaboration: Work closely with internal teams including presales, systems engineering, marketing, PMO, and operations to ensure successful delivery of solutions. Sales Reporting & Administration: Maintain accurate sales pipelines and customer records using CRM systems. Prepare sales forecasts and performance reports for management. Ensure compliance with company commercial policies and internal processes. Company Industry IT - Software Services Department / Functional Area SalesBusiness Development Keywords Account Manager Get real-time job updates only on our App