Account Manager

Manage and maintain strong relationships with existing accounts, clients, and members. Support the onboarding and registration process for new accounts and members. Handle inquiries, feedback, and requests while ensuring a high level of service and satisfaction. Conduct regular meetings and visits to strengthen relationships and identify business opportunities. Coordinate and support meetings, events, and engagement activities. Identify and pursue opportunities to attract new accounts and expand the organization s network. Maintain communication with previous accounts and explore opportunities for re-engagement. Follow up on meetings and events to ensure agreed actions and recommendations are implemented. Support the planning and coordination of business activities, visits, and field activities when required. Identify and secure sponsorship and partnership opportunities to support revenue generation. Prepare and maintain accurate reports related to accounts, activities, follow-ups, and revenue. Collaborate with internal teams to ensure smooth delivery of services and account-related activities.

Desired Candidate Profile

Qualifications Bachelor s degree in Business Administration, Marketing, Communications, or a related field. 3+ years of experience in account management, relationship management, customer relations, or a similar role. Proven experience in managing professional relationships and developing new business opportunities. Strong communication, interpersonal, and negotiation skills. Experience in coordinating meetings, events, and client engagement activities. Strong planning, organizational, and time-management skills. Good reporting and computer skills. Strong customer service and relationship-building abilities. Ability to work effectively within a team and manage multiple priorities. Strong problem-solving and follow-up skills. Advanced English proficiency, both written and spoken. Required Skills Customer Service Communication Helping Clients Succeed Network Communications Time Management Planning and Organizing Account Management Negotiation